Method and system for generating and correcting classification models

ABSTRACT

Data having some similarities and some dissimilarities may be clustered or grouped according to the similarities and dissimilarities. The data may be clustered using agglomerative clustering techniques. The clusters may be used as suggestions for generating groups where a user may demonstrate certain criteria for grouping. The system may learn from the criteria and extrapolate the groupings to readily sort data into appropriate groups. The system may be easily refined as the user gains an understanding of the data.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No.14/470,908, filed on Aug. 27, 2014, entitled “A Method And System ForGenerating And Correcting Classification Models,” the contents of whichare hereby incorporated by reference in its entirety.

BACKGROUND

Large amounts of data are collected every day. Often, people attempt tounderstand the data in order to leverage the data. The amount of datamay be overwhelming for humans to easily understand without the help oftools. Various tools that are available in the natural language spaceoften require a linguistic background, and often significant trainingand/or experience, in order to effectively use the tools. Accordingly,there is a need for a tool that allows a user to gain an understandingof large amounts of data without requiring that the user gainsignificant training or experience to operate.

BRIEF DESCRIPTION OF THE DRAWINGS

The detailed description is set forth with reference to the accompanyingfigures. In the figures, the left-most digit(s) of a reference numberidentifies the figure in which the reference number first appears. Theuse of the same reference numbers in different figures indicates similaror identical items or features.

FIG. 1 shows an illustrative system for clustering data.

FIG. 2 shows an illustrative system for grouping and/or bucketizingdata.

FIG. 3 illustrates an example architecture in which techniques describedherein may be implemented.

FIG. 4 is a flowchart of an illustrative process for classifying databased on user input and evaluation.

FIG. 5 is a flowchart of an illustrative process for comparingclassification models.

FIG. 6 is a flowchart of an illustrative process for associating databased at least in part on a user's indication.

FIG. 7 is a flowchart of an illustrative process for comparingclassification models.

FIGS. 8 and 9 are flowcharts of illustrative processes for associatingdata based at least in part on a user's indication.

FIGS. 10 and 11 are flowcharts of illustrative processes for comparingclassification models.

FIG. 12 is a flowchart of an illustrative process where clusters aregenerated using data signatures.

FIGS. 13A-23 show various illustrative user interfaces and displays.

FIGS. 24A-B show illustrative applications of pattern recognition.

DETAILED DESCRIPTION

This disclosure describes, in part, data clustering and organizingsystems and methods. In some instances, data may be clustered accordingto predefined algorithms, for example, agglomerative clustering. In someinstances, data may be grouped based on emulation and extrapolation ofuser provided guidance and/or examples. Various embodiments contemplateallowing a user to analyze large amounts of data. For example, a user,in a first instance, may readily and rapidly determine what data isalike and what data is different with respect to a first set of criteriaor first view point. Additionally, the user, in a second instance, mayreadily and rapidly determine what data is alike and what data isdifferent with respect to a second set of criteria or second view point.In these examples, the user may use the same data in the first andsecond instances, or may use subsets of the data in each or eitherinstance.

For example, various embodiments contemplate helping the user tounderstand how a set of inputs relate to each other. Various embodimentscontemplate grouping certain inputs into groups, for example, buckets,of similar characteristics. For example, a set of natural languageinputs may be grouped into buckets of similar intents.

Various embodiments contemplate allowing a user to view and/or analyzedata in an aggregate form. While data may still be analyzed one by onein various embodiments, viewing and/or analyzing the data in anaggregated form may provide additional efficiency in analyzing and/orunderstanding the data. For example, this may allow a user to approachthe data and identify any problem areas represented by the data from aholistic approach and may further allow a strategic approach to refineor resolve the identified problems. For example, in a natural languagesetting, a user analyzing a large dataset of conversations from ahelpline call or chat may holistically identify problem areas of theunderlying service and allow the user to strategically address thoseareas identified, for example, by addressing the most frequent problemsfirst.

Illustrative Clustering

FIG. 1 shows an illustrative system for clustering data. For example,FIG. 1 shows clustering system 100 comprising data to be clustered 102,a preprocessor 104, a feature clustering control unit 106, one or moreclustering units 108, and clustered data 110. Various embodimentscontemplate that the data to be clustered 102 may comprise structureddata 112, unstructured data 114, partially structured data 116, orcombinations thereof.

Additionally or alternatively, FIG. 1 shows a preprocessor 104 that maycomprise a feature set extractor 118. For example, a feature setextractor 118 may extract features from the data. For example, thefeature set extractor 118 may comprise a string generator that maygenerate a string that represents each data of the data to be clustered102. For example, a string that represents a data entry may include thedata entry, a portion of the data entry, additional features, orcombinations thereof. For example, FIG. 1 also shows a remove featuresunit 120, where, for example, elements present in the data that does nothelp to compare or contrast the data may be removed. For example, stopwords 122 may be removed in a natural language setting. For example, astop word may comprise some words may be used frequently in the data,but are not helpful in grouping the data. For example, the terms “the”may not be helpful and may be ignored. Additionally or alternatively, ina natural language setting dealing with a specific subject for example,an organization, the organization's name may not be helpful indetermining useful groupings and may be ignored. The words used as stopwords may be based on a static list of words, a tailored list of words,or combinations thereof. Often, it may be desirable to specify stopwords based at least in part on the context of the data and the contextin which the user is trying to understand the data. Various embodimentscontemplate that the removal of features may be easily accessed andtailored to more readily understand the data given the context of theuser and data.

FIG. 1 also shows an add features unit 124 where, for example, featuresmay be added to the data strings. For example, in the context of anatural language situation, it may be beneficial to add metaphones 126and/or N-grams, vocabulary, mappings 128. For example, an N-gram maycomprise bigrams, trigrams, etc. of words in the data to bettergeneralize the terms in the data. Additionally or alternatively,vocabulary terms may be added. For example, vocabulary terms may includesynonyms of a term or groups of words.

Additionally or alternatively, various embodiments contemplateleveraging mappings. For example, a dataset may contain elements that onthe surface appear to be disparate, but for the purposes of a givensituation may be considered as a single element. As such, when one ormore of the disparate features appears, for clustering and/or groupingprocedures, a replacement feature may be substituted. For example, in anatural language setting directed to a medical application, terms suchas Ritalin, Prozac, Xanax, insulin, aspirin, may be mapped to the term“medicine.” This may allow data directed to the concept of medicine tobe grouped together more readily. Various embodiments contemplate thisas a combination of adding features (the generalized mapped feature) andremoving features (the specific mapped feature). The features added, forexample in N-grams, vocabulary, mappings 128, may be based on a staticlist of words, a tailored list of words, or combinations thereof. Often,it may be desirable to specify added features based at least in part onthe context of the data and the context in which the user is trying tounderstand the data. Various embodiments contemplate that the additionof features may be easily accessed and tailored to more readilyunderstand the data given the context of the user and data.

The preprocessor 104 may also comprise pattern recognition 130 topreprocess the data. For example, pattern recognition 130 may allow foridentification of patterns in the data. Various embodiments contemplateidentifying patterns in speech, language, text, images, sounds, amongothers. For example, natural language processing may identify additionalmeaning in the data. Additionally or alternatively, the patternrecognition 130 may extract meaning, concepts, intents, context 132among other features in the data. For example, a conversation mayprovided

The pattern recognition 130 may be configured to identify (e.g.,determine) one or more pieces of contextual information. The patternrecognition 130 may take into account contextual information whendetermining an intent or meaning of a piece of data, for example, auser's query. Additionally or alternatively, context may be taken intoaccount when determining a response or reply to provide back to theuser. Additionally or alternatively, a response or reply provided to auser may provide context itself. Additionally or alternatively, bytaking into account meanings, intents, concepts, and/or context andunderstanding of the data may be gained that more closely emulateshuman-to-human interaction and understanding of a piece of data, incomparison to traditional techniques for understanding data.

Further, in some instances the pattern recognition 130 may take intoaccount contextual information that does not include an inquiry orinitiation of an action from a user. For example, the patternrecognition 130 may use a location, environment, and/or setting of auser to determine when the user has, for example, arrived at aparticular location. Upon arrival at the particular location,information may have been presented that is relevant to that location(e.g., provided a boarding pass upon arrival at an airport). In thisexample, the extracted context information may provide insights intounderstanding of the data, for example, by highlighting a meaning,concept, and/or intent.

Generally, contextual information may comprise any type of informationthat aids in understanding the meaning of a data. In some instances,contextual information is expressed as a value of one or more variables,such as whether or not a user has signed in with a site (e.g.,“is_signed_in =true” or “is_signed_in =false”). Contextual informationmay be stored in a context data store. Example, non-limiting pieces ofcontextual information may include:

-   -   interaction information between a user and a virtual assistant,        either during the current session or during a previous        session(s) (e.g., a conversation history (input and/or response)        during a current or previous conversation session, a navigation        history of the user during a conversation session prior to the        user providing a query to the virtual assistant, etc.);    -   input history indicating one or more input modes that a user has        used to interact with a user interface;    -   what type of input mode the user prefers to interact with a        virtual assistant (e.g., input mode—whether the user prefers to        submit a query textually, using voice input, touch input,        gesture input, etc.), the preferred input mode may be inferred        from previous interactions, explicit input of the user, profile        information, etc.;    -   calendar information describing one or more events of a user        (e.g., a scheduled flight, a work meeting, etc.);    -   a location of a cursor on a site when a user provides input to a        virtual assistant;    -   a time of day or date on which a user provides input to a        virtual assistant;    -   an age or gender of a user;    -   a location of a user (e.g., a geo-location of the user        associated with a device through which the user provides a        query, location based on network information, address of the        user, etc.);    -   sensor information obtained from a sensor of a device with which        a user is interacting (e.g., a geo-location, environmental data        including background noise or video/audio from a surrounding of        the device, etc.);    -   a device type from which a user interacts with a virtual        assistant (e.g., a mobile device, a desktop computer, game        system, etc.);    -   an orientation of a device which a user is using to interact        with a virtual assistant (e.g., landscape or portrait);    -   a communication channel which a device of a user uses to        interface with the virtual assistant service (e.g., wireless        network, wired network, etc.);    -   a language associated with a user (e.g., a language of a query        submitted by the user);    -   how an interaction with a virtual assistant is initiated (e.g.,        via user selection of a link or graphic, via the virtual        assistant proactively engaging a user, etc.);    -   how a user has been communicating recently (e.g., via text        messaging, via email, etc.);    -   information derived from a user's location (e.g., current,        forecasted, or past weather at a location, major sports teams at        the location, nearby restaurants, etc.);    -   current topics of interest, either to a user or generally (e.g.,        trending micro-blog or blog topics, current news, recent        micro-blog or blog posts made by the user, etc.);    -   whether or not a user has signed-in with a site of a service        provider (e.g., with a user name and password);    -   a status of a user with a service provider (e.g., based on miles        flown, a type of membership of the user, a type of subscription        purchased by the user, etc.);    -   a page of a site from which a user provides a query to a virtual        assistant;    -   how long a user has remained on a page of a site from which the        user provides a query to the virtual assistant;    -   social media information (e.g., posts or other content posted to        a social networking site or blog);    -   a user preference (e.g., a seat preference, a home airport, a        preference of whether schedule or price is important to a user,        a type of weather a user enjoys, types of items acquired by a        user and identifying information for those items, types of stock        a user owns or sold, etc.);    -   user profile information (e.g., information identifying        friends/family of a user, information identifying where a user        works or lives, information identifying a car a user owns,        etc.);    -   any characteristic of a user;    -   location of a sample taken;    -   environmental conditions of an interaction;    -   settings of hardware or software at particular time;    -   the medium of data collection;    -   any characteristic of collected information.

FIG. 1 also shows feature clustering control 106 which may coordinatethe clustering of the data. For example, feature clustering control 106may comprise a divide data unit 134 that may take the modified data anddivide it into portions of data that may be distributed by thedistribute data unit 136. For example, the distribute data unit 136 maydistribute the divided data 138 to one or more clustering units 108.Various embodiments contemplate that clustering unit 108 will receivethe divided data 138 at a receive data unit 140 and reduce the data intoclusters according a clustering algorithm at a reduce data unit 142.Various embodiments contemplate using various forms of clustering and/orclustering techniques, for example, as discussed below. Variousembodiments contemplate returning the reduced data by the returnclusters unit 144. Various embodiments contemplate receiving theclustered data 146 at the receive data unit 148 in the featureclustering control 106. The feature clustering control 106 may sort thedata by a sort data unit 150 where clustered data from the one or moreclustering units 108 is assembled together. Various embodimentscontemplate that the sorted data and data clusters may be evaluated bythe evaluate data/clusters unit 152. For example, a threshold number ofclusters may be set where when the total number of clusters reaches thethreshold the clustering process is terminated. Additionally oralternatively, a number of data per cluster threshold may be set wherewhen a total number of data represented by a cluster reaches thethreshold, the clustering process is terminated. Additionally oralternatively, if a threshold is not met, then the process may berepeated. For example, the sorted clustered data may be divided anddistributed to the clustering units for additional clustering.

Various embodiments contemplate integrating user direction 154 intoclustering system 100. For example, user direction 154 may comprise atype of human coaching of the system. For example, a human may be ableto quickly coach the system to cluster the data in a meaningful and/oruseful way much quicker than traditional coding of statistical methodsprovide. Various embodiments contemplate iterating the clustering of thedata. For example, a smaller set of data may be clustered and theresults may be evaluated. Based on this evaluation, additional featuresmay be added, removed, or substituted. Using the smaller set of data, alarger set of data may be processed using the updated additionalfeatures. Additionally or alternatively, various embodiments contemplatereceiving user direction to select, change, and/or include variousclustering algorithms.

Additionally or alternatively, various embodiments contemplate the userdirection 154 may be used to set, modify, eliminate, and/or adjustportions of the preprocessor 104. For example, a user may change certainstop words 122 to be eliminated, add mappings, weight various contextualfeatures, ignore certain intents, and/or combinations thereof amongothers.

Illustrative Grouping/Bucketizing

FIG. 2 shows an illustrative system for grouping and/or bucketizingdata. For example, FIG. 2 shows grouping system 200 comprising data tobe grouped 202, a preprocessor 204, a bucket generator 206, a featuresets to bucket assignment unit 208, bucketed data 210, a bucket dataevaluation unit 212, and a bucket modification unit 214. Variousembodiments contemplate that the data to be grouped 202 may comprisestructured data, unstructured data, partially structured data, orcombinations thereof.

Additionally or alternatively, FIG. 2 shows a preprocessor 204 that maycomprise a feature set extractor 218. For example, a feature setextractor 218 may extract features from the data. For example, thefeature set extractor 218 may comprise a string generator that maygenerate a string that represents each data of the data to be grouped202. For example, a string that represents a data entry may include thedata entry, a portion of the data entry, additional features, orcombinations thereof. For example, FIG. 2 also shows a remove/addfeatures unit 220, where, for example, elements present in the data thatdoes not help to compare or contrast the data may be removed. Forexample, stop words may be removed in a natural language setting similarto the example discussed above with respect to data clustering.Additionally or alternatively, features may be added to the featuresets. For example, in the context of a natural language situation, itmay be beneficial to add metaphones and/or bigrams, trigrams, etc. ofwords in the data to better generalize the terms in the data.Additionally or alternatively, various embodiments contemplateleveraging mappings similar to the example discussed above with respectto the data clustering.

FIG. 2 also shows pattern recognition 224 that may identify patterns inthe data, including, but not limited to language patterns, textualpatters, image patterns, auditory patterns, visual patterns, motionpatterns, among others. Additionally or alternatively, variousembodiments contemplate that pattern recognition 224 may allow foridentification and/or extraction of meanings, concepts, intents, and/orconcepts of the data. Additionally or alternatively, various embodimentscontemplate preprocessor 204 having features and capabilities similar orequivalent to the preprocessor 104 as discussed with respect to FIG. 1 .Various embodiments contemplate that Preprocessor 204 is the samepreprocessor as 104.

FIG. 2 also shows bucket generator 206 which may be used to generategroups and/or buckets for grouping the data 202. Various embodimentscontemplate using clustered data 226, which may be similar to clustereddata discussed with respect to FIG. 1 , as suggestions for buckets.Various embodiments contemplate that the bucket generator 206 maygenerate a bucket string with the bucket feature generator 228. Variousembodiments contemplate that the bucket feature generator 228 maygenerate a string that represents each group and/or bucket that the datato be grouped 202 may be associated with. For example, a string thatrepresents a group and/or bucket may include the data already associatedwith the group and/or bucket, a portion of the data already associatedwith the group and/or bucket, classifications of the groups and/orbuckets, an expression, or combinations thereof. Various embodimentscontemplate that if a group and/or bucket is solely based on a clusterof the clustered data 226, the bucket string may be similar to and/orshare a significant portion of the string representing the cluster ofthe clustered data 226.

FIG. 2 also shows filter application 230 where various filters may beapplied to the buckets. For example, it may be desirable to focus on asubset of the buckets. For example, a set of clustered data may suggesta wide range of buckets. However, the data to be grouped 202 may havesome structure and/or may be directed to a subset of the buckets. Inthat situation, it may be beneficial to allow the system to focus on thefiltered buckets as opposed to all of the buckets based on the clustereddata.

FIG. 2 also shows bucket feature modification 232 where the bucketfeature sets, for example, strings, may be modified. For example, it maybe useful to add features, remove features, substitute features, orcombinations thereof. For example, FIG. 2 also shows a remove featuresunit 234, where, for example, elements present in the data that does nothelp to compare or contrast the data may be removed. For example, stopwords may be removed in a natural language setting similar to theexample discussed above with respect to data clustering.

FIG. 2 also shows an add features unit 236 where, for example, featuresmay be added to the data strings. For example, in the context of anatural language situation, it may be beneficial to add metaphonesand/or bigrams, trigrams, etc. of words in the data to better generalizethe terms in the data. Additionally or alternatively, variousembodiments contemplate leveraging mappings similar to the examplediscussed above with respect to the data clustering. Additionally oralternatively, various embodiments contemplate that the bucket generator206 may also comprise pattern recognition. Additionally oralternatively, various embodiments contemplate that the bucket featuremodification 232 comprises similar or equivalent features andcapabilities as preprocessor 204.

FIG. 2 shows feature sets to bucket assignment unit 208 where the datato be grouped 202 may be associated with buckets generated by the bucketgenerator 206. For example, various embodiments contemplate that thefeature set to bucket assignment unit 208 may comprise a bucket model238, feature set model 240, and/or an assignor 242. For example, variousembodiments contemplate comparing a string representing a portion of thedata 202 to the strings representing the buckets. Various embodimentscontemplate that when a string representing a portion of the data 202matches a portion of a string representing a bucket, the stringrepresenting the data is matched and associated with the bucketrepresented by the matched bucket string. Various embodimentscontemplate storing the data 202 with the associated buckets in thebucketed data 210. Data that did not match a bucket, may also be storedin the bucketed data 210. Various embodiments contemplate that the datathat did not match a bucket may be associated in a general groupdesignating as much, for example, the data may be considered unassigned.

Additionally or alternatively, various embodiments contemplate that thebucket model 238 may generate a model of the buckets. Variousembodiments contemplate that the bucket model 238 may comprise astatistical model, a classification model, or combinations thereof.Additionally or alternatively, various embodiments contemplate that thefeature set model 240 may generate a model of the feature sets. Variousembodiments contemplate that the feature set model 240 may comprise astatistical model, a classification model, or combinations thereof.Additionally or alternatively, various embodiments contemplate that theassignor 242 may assign feature sets to buckets based at least upon thebucket model 238 and the feature set model 240. Various embodimentscontemplate that the assignor 242 may assign feature sets to bucketsbased on mathematical, statistical, geometrical, and/or otherapproaches. For example, a feature set from the feature set model 240may be compared to the bucket model 238 based on a Euclidian distancemodel in n-space. For example, a feature set may be associated with theclosest bucket based at least in part on a distance between the two inthe Euclidian space. Additionally or alternatively, various embodimentscontemplate determining a distance based at least in part on a Chebyshevdistance along the most significant dimension, a Hamming distance basedthe difference bit by bit of two strings, a Mahalanobis distance thatmay be normalized based on a covariance matrix to make the distancemetric scale-invariant, a Manhattan distance along axis-aligneddirections, a Minkowski distance, or combinations thereof.

The bucketed data 210 may be evaluated in the bucketed data evaluator212. For example, the bucketed data may be evaluated using varioustechniques. For example, the bucketed data 210 may be compared againstvarious models by model comparator 244. Various embodiments contemplatethat a model for comparison may be one or more statistical models.Various embodiments contemplate providing a confidence level that one ormore data associated with a bucket is a best match for that bucket. Forexample, a model may suggest that one entry associated with a firstbucket may have a higher confidence level of being associated with asecond bucket.

Additionally or alternatively, various embodiments contemplatedisplaying the bucketed data 210 in one or more forms to a user by theresults display unit 246. For example, the results display 246 mayprovide a user with a graphical representation of the bucketed datadistribution. Various embodiments contemplate a displaying the bucketeddata via a heat map. For example, a display may show buckets grouped bythe number of bucket members where buckets with a relative amount toother buckets are grouped. For example, buckets may be separated intogroups with small, medium, and large number of members. Variousembodiments contemplate that bucket members may be related to or thesame as the amount of data associated with the respective bucket.Additionally or alternatively, various embodiments contemplatedisplaying the bucketed information in a hierarchal fashion, wherebuckets may be listed by name or other configuration where sub-bucketsmay be shows below and/or as part of the parent bucket. A host of otherways of displaying the bucketed data are contemplated by this disclosureas one of ordinary skill in the art would recognize and do not strayfrom the scope of this disclosure.

Additionally or alternatively, various embodiments contemplatedisplaying data associated with the model comparator 244 with thebucketed data. For example, the results display 246 may provide anindication that a portion of the data associated with a bucket has astrong, weak, or moderate confidence of association with the bucket.Various embodiments contemplate indicating this information by way ofcolor codes, pie chart symbols, percentages, lists, other visual orauditory indications, or combinations thereof.

FIG. 2 also shows bucket modification unit 214 that may comprise acomponent to receive input from a user that an input should beassociated with a bucket. For example, an input for a user may bereceived by bucket definition input unit 248 that a piece of data shouldbe associated with a first bucket. Various embodiments contemplate thatthe piece of data may have been previously unassigned or unassociatedwith a bucket or may have been previously associated with a secondbucket. Additionally or alternatively, the model comparator 244 maysupply suggestions based at least in part on a comparison model of thepiece of data and the first and/or second bucket. A user may use thissuggestion or information to associate the piece of data with the firstbucket.

Additionally or alternatively, a bucket may be modified by definingadditional criteria for the bucket. For example, in a natural languagesetting, a string could be added that models the type of input or datathat should be associated with the bucket. The string may includewildcards, place holders, mappings, order requirements, proximityrequirements, or combinations thereof among other possibilities.

Based at least in part on the bucket definition input 248, bucketfeatures, for example, bucket strings, may be modified by the bucketfeature modification unit 250. For example, if a piece of data isassociated with a first bucket, the bucket string representing the firstbucket may be modified or regenerated to include information about thepiece of data to be included. Various embodiments contemplate that thebucket string representing the second bucket that the piece of data hadbeen may be modified or regenerated to exclude the piece of data fromthe associated bucket. Similarly, the bucket strings may be modified orregenerated to capture the modifications of the buckets captured in theadditional criteria added as discussed above.

Additionally or alternatively, a filter may be applied by the filterapplication 252. For example, it may be beneficial to limit the bucketsevaluated and/or subsequently run by filtering out certain bucketsand/or data. For example, it may be beneficial to limit the data to bebucketized to data that was unassigned previously.

Various embodiments contemplate that a user may provide some direction,for example in the areas demarked by the broken line indicating userdirection 254. While this is not the exclusive area where a user mayprovide direction and input, various embodiments contemplate that alarge portion of the user direction and/or input may come in the form ofinteraction with these units.

Additionally or alternatively, various embodiments contemplateadditional application and/or runs of the system 200. For example,various embodiments contemplate that the modified bucket features, forexample, strings, may be used as the bucket features, for example,bucket strings, of the bucket generator 206 that may be used to compareto the data to be grouped 202. Various embodiments contemplate that thedata to be grouped 202 may comprise unassigned data as previouslydesignated in bucketed data 210. Additionally or alternatively, the datato be grouped 202 may be a set of data different from the original datato be grouped 202. For example, various embodiments contemplate taking alarge corpus of data, selecting a subset of the data (may be random orstrategic selection) applying a first bucket generation to match theselected subset of the data to the buckets of the first bucketgeneration, and modifying the bucket definitions based at least on theresults. Various embodiments contemplate using the modified bucketdefinitions to compare against a second subset of data from the largecorpus of data, and adjusting the bucket definitions based at least inpart on the results. Various embodiments contemplate a limited number ofiterations to a large number of iterations depending on the needs anddesires of the user. However, the system has demonstrated the ability torapidly and accurately scale to large corpuses of data with fewiterations.

Illustrative Computing Device and Illustrative Operational Environment

FIG. 3 illustrates a representative computing device 300 that may, butneed not necessarily be used to, implement the system and methodsdescribed herein, in accordance with various embodiments. The techniquesand mechanisms described herein may be implemented by multiple instancesof the computing device 300, as well as by any other computing device,system, and/or environment. The computing device 300 shown in FIG. 3 isonly one example of a computing device and is not intended to suggestany limitation as to the scope of use or functionality of any computingdevice utilized to perform the processes and/or procedures describedabove.

In at least one configuration, the computing device 300 includes atleast one processor 302 and system memory 304. The processor(s) 302 mayexecute one or more modules and/or processes to cause the computingdevice 300 to perform a variety of functions. In some embodiments, theprocessor(s) 302 may include a central processing unit (CPU), a graphicsprocessing unit (GPU), both CPU and GPU, or other processing units orcomponents known in the art. Additionally, each of the processor(s) 302may possess its own local memory, which also may store program modules,program data, and/or one or more operating systems.

Depending on the exact configuration and type of the computing device300, the system memory 304 may be volatile (such as RAM), non-volatile(such as ROM, flash memory, miniature hard drive, memory card, or thelike) or some combination thereof. The system memory 304 may include anoperating system 306, one or more program modules 308, and may includeprogram data 310. The operating system 306 includes a component-basedframework 334 that supports components (including properties andevents), objects, inheritance, polymorphism, reflection, and provides anobject-oriented component-based application programming interface (API).The computing device 300 is of a very basic illustrative configurationdemarcated by a dashed line 312. Again, a terminal may have fewercomponents but may interact with a computing device that may have such abasic configuration.

Program modules 308 may include, but are not limited to, a clusterer336, a classifier 338, a conversation analyzer 340, a concordancer 342,applications 344, and/or other components 346.

The computing device 300 may have additional features and/orfunctionality. For example, the computing device 300 may also includeadditional data storage devices (removable and/or non-removable) suchas, for example, magnetic disks, optical disks, or tape. Such additionalstorage is illustrated in FIG. 3 by removable storage 314 andnon-removable storage 316.

The storage devices and any associated computer-readable media mayprovide storage of computer readable instructions, data structures,program modules, and other data. Computer-readable media includes, atleast, two types of computer-readable media, namely computer storagemedia and communication media.

Computer storage media includes volatile and non-volatile, removable andnon-removable media implemented in any method or technology for storageof information such as computer readable instructions, data structures,program modules, or other data.

Computer storage media includes, but is not limited to, RAM, ROM,EEPROM, flash memory or other memory technology, CD-ROM, digitalversatile disks (DVD) or other optical storage, magnetic cassettes,magnetic tape, magnetic disk storage or other magnetic storage devices,or any other non-transmission medium that may be used to storeinformation for access by a computing device.

In contrast, communication media may embody computer readableinstructions, data structures, program modules, or other data in amodulated data signal, such as a carrier wave, or other transmissionmechanism. As defined herein, computer storage media does not includecommunication media.

Moreover, the computer-readable media may include computer-executableinstructions that, when executed by the processor(s) 302, performvarious functions and/or operations described herein.

The computing device 300 may also have input device(s) 318 such as akeyboard, a mouse, a pen, a voice input device, a touch input device,etc. Output device(s) 320, such as a display, speakers, a printer, etc.may also be included.

The computing device 300 may also contain communication connections 322that allow the device to communicate with other computing devices 324,such as over a network. By way of example, and not limitation,communication media and communication connections include wired mediasuch as a wired network or direct-wired connections, and wireless mediasuch as acoustic, radio frequency (RF), infrared, and other wirelessmedia. The communication connections 322 are some examples ofcommunication media. Communication media may typically be embodied bycomputer readable instructions, data structures, program modules, etc.

FIG. 3 also shows a schematic diagram of an illustrative operatingenvironment where an illustrative system may operate. For example,various embodiments of the system may operate on the computing device300. The computing device 300 may interact with a user device 326directly or indirectly. The computing device may be connected to anetwork 328. The network device 328 may provide access to othercomputing devices 324 including a server 330, mobile devices 332, and/orother connections and/or resources. Connections may be wired orwireless.

The illustrated computing device 300 is only one example of a suitabledevice and is not intended to suggest any limitation as to the scope ofuse or functionality of the various embodiments described. Otherwell-known computing devices, systems, environments and/orconfigurations that may be suitable for use with the embodimentsinclude, but are not limited to, personal computers, server computers,hand-held or laptop devices, multiprocessor systems,microprocessor-based systems, set top boxes, game consoles, programmableconsumer electronics, network PCs, minicomputers, mainframe computers,distributed computing environments that include any of the above systemsor devices, implementations using field programmable gate arrays(“FPGAs”) and application specific integrated circuits (“ASICs”), and/orthe like.

The implementation and administration of a shared resource computingenvironment on a single computing device may enable multiple computerusers to concurrently collaborate on the same computing task or share inthe same computing experience without reliance on networking hardwaresuch as, but not limited to, network interface cards, hubs, routers,servers, bridges, switches, and other components commonly associatedwith communications over the Internet, as well without reliance on thesoftware applications and protocols for communication over the Internet.

Additionally or alternatively, the computing device 300 may be incommunication with one or more search engine computing devices 348 via,for example, network 328.

Communication connection(s) 322 are accessible by processor(s) 302 tocommunicate data to and from the one or more search engine computingdevices 348 over a network, such as network 328. Search engine computingdevices 348 may be configured to perform the search using one or moresearch engines 350. Search engines 350 may be a generic search enginesuch as Bing®, Google®, or Yahoo®, a combination of search engines, or acustom search engine configured to operate in conjunction with thesystem 300. Search engines 350 may also be a specialized form of asearch engine such as Bing®, Maps, or Google® image search.

It should be understood that system 300 may be used in an environment orin a configuration of specialized computer systems. Examples include apersonal computer, a server computer, a handheld device or a portabledevice, a tablet device, a multi-processor system, amicroprocessor-based system, a set-up box, a programmable customerelectronic device, a network PC, and a distributed computing environmentincluding any system or device above.

Illustrative Processes

For ease of understanding, the processes discussed in this disclosureare delineated as separate operations represented as independent blocks.However, these separately delineated operations should not be construedas necessarily order dependent in their performance. The order in whichthe processes are described is not intended to be construed as alimitation, and any number of the described process blocks may becombined in any order to implement the process, or an alternate process.Moreover, it is also possible that one or more of the providedoperations may be modified or omitted.

The processes are illustrated as a collection of blocks in logicalflowcharts, which represent a sequence of operations that may beimplemented in hardware, software, or a combination of hardware andsoftware. For discussion purposes, the processes are described withreference to the system shown in FIGS. 1-3 . However, the processes maybe performed using different architectures and devices.

FIG. 4 is a flowchart of an illustrative process 400 of classifying databased on user input and evaluation. For example, at 402, a recommendedgrouping of clustered data may be provided. The recommended groupingsmay be based at least in part on clustering data of a first data set.

At 404, an indication may be received from a user that a first portionof the first data set is associated with a bucket. Various embodimentscontemplate that the indication may comprise an action by a user, forexample the user may drag and drop a representation of the data into abucket, the user may speak or otherwise gesture indicating theassociation. Additionally or alternatively, the user may generate apattern that may cause the first data set is associated with a user.Various embodiments contemplate that the indication may be based atleast in part on an evaluation by the user of at least one of therecommended groupings. Various embodiments contemplate that theindication may comprise a selection of one or more inputs affirmativelyassociated with the bucket. Additionally or alternatively, variousembodiments contemplate that the indication may comprise a selection ofone or more subunits of one or more inputs affirmatively associated withthe bucket. For example, the selection of one or more subunits of theone or more inputs may comprise a pattern identified in the one or moreinputs.

At 406, a classification model may be generated. Various embodimentscontemplate that the classification model may be based at least in parton the indication.

At 408, the data may be classified generating classified data. Variousembodiments contemplate that the classification may be based at least inpart on applying the classification model to a second data set. Variousembodiments contemplate that at least a portion of the classified datamay be associated with the bucket.

At 410, a subset of data of the first data set may be identified.

At 412, another recommended grouping of clustered data may be provided.

Various embodiments contemplate that the other recommended groupings maybe based at least in part on clustering data of the subset of data ofthe first data set.

At 414, another indication may be received from a user a first portionof the subset of data of the first data set is associated with anotherbucket. Various embodiments contemplate that the other indication may bebased at least in part on an another evaluation by the user of at leastone of the another recommended groupings.

At 416, another classification model may be generated. Variousembodiments contemplate that the other classification model may be basedat least in part on the another indication.

At 418, another classified data may be generated. Various embodimentscontemplate that the other classified data may be based at least in parton applying the another classification model to the second data set.

FIG. 5 is a flowchart of an illustrative process 500 of comparingclassification models. For example, at 502, a plurality ofclassification models may be loaded.

At 504, the plurality of classification models may be applied to a dataset.

At 506 a classification recommendation may be evaluated. For example,the classification may compare the results of the plurality ofclassification models applied to the data set. Various embodimentscontemplate that the classification recommendation may be based at leastin part on the plurality of classification models. Various embodimentscontemplate that the classification recommendation may further comprisea first confidence associated with the first suggested classification,and a second confidence associated with the second suggestedclassification.

At 508, the classification recommendation may be displayed. Variousembodiments contemplate that the classification recommendation maycomprise an input, a first suggested classification, and a secondsuggested classification. Additionally or alternatively, variousembodiments contemplate display the classification recommendations atruntime where a clarification question may be displayed seeking inputfrom a user to clarify or select an answer to a question or otherwiseresolve a different between two or more classification models.

At 510, an indication may be received from a user that first suggestedclassification is a correct classification of the input. Variousembodiments contemplate that the indication may be based at least inpart on an evaluation by the user of at least a portion of theclassification recommendation. Additionally or alternatively, variousembodiments contemplate that the indication may comprise a selection ofone or more subunits of one or more inputs affirmatively associated withthe bucket. For example, the selection of one or more subunits of theone or more inputs may comprise a pattern identified in the one or moreinputs.

At 512, a classification model may be generated based at least in parton the indication from the user.

FIG. 6 is a flowchart of an illustrative process 600 of associating databased at least in part on a user's indication. For example, at 602, aclustering module may cluster a set of data based at least in part on aclustering algorithm. Various embodiments contemplate that theclustering algorithm may associate units of the set of data that arealike to a cluster. For example, a similarity threshold may be set andif a confidence factor meets or exceeds the similarity threshold, thenthe clustering algorithm may associate the units as alike.

Additionally or alternatively, the clustering algorithm may associateunits of the set of data that are dissimilar to separate clusters. Forexample, a dissimilarity threshold may be set and if a confidence factoris below the dissimilarity threshold, then the clustering algorithm mayassociate the units with separate clusters.

Additionally or alternatively, the clustering algorithm may associateunits of the set of data that are similar to subclusters within acluster. For example, if a confidence factor is between a low and highthreshold range, the units may be associated with a subcluster within acluster.

Additionally or alternatively, the clustering algorithm may ignore aportion of the data set based at least in part on a subject context. Forexample, the context of the data may cause certain features to regularlyappear in the data, however, the certain features do not aid inclustering, comparing, and/or contrasting the data. For example, in thecontext of a natural language setting, an organizational name mayappear, but does not help to distinguish different intents of users. Forexample, Gonzaga may be removed as a stop word as part of a GonzagaUniversity database.

At 604, a display may display, to a user, a confidence that a portion ofthe set of data should be associated with a cluster. Various embodimentscontemplate that the confidence may be based at least in part on amodel, for example, a statistical model.

At 606, a receiver module may receive an indication from a user that afirst portion of the set of data clustered is meaningful, a secondportion of the set of data is superficial, or a combination thereof.Various embodiments contemplate that the meaningful indication andsuperficial indication may be based at least in part on a humancognitive trigger.

Various embodiments contemplate that the indication that the firstportion is meaningful may comprise selecting the first portion,highlighting the first portion, underlining the first portion, checkingone or more boxes associated with the first portion, un-checking one ormore boxes associated with the first portion touching the first portion,speaking the first portion, typing the first portion, or a combinationthereof.

Various embodiments contemplate that the indication that the secondportion is superficial may comprise selecting the second portion,crossing out the second portion, highlighting the second portion,underlining the second portion, checking one or more boxes associatedwith the second portion, un-checking one or more boxes associated withthe second portion touching the second portion, speaking the secondportion, typing the second portion, or a combination thereof.

At 608, an associating module may associate a first weight with thefirst portion;

At 610, the clustering module may cluster the set of data based at leastin part on the clustering algorithm and the first weight associated withthe first portion and ignoring the second portion. Various embodimentscontemplate that the clustering algorithm may be based at least in parton a human trained algorithm. For example, human trained may includeregression testing, adding to the model by a human, modifying the modelby a human, or combinations thereof. Additionally or alternatively, themodifying of a model by a human may comprise the human directingspecific data to be associated with a group. Various embodimentscontemplate that the direction of specific data may comprise indicatingthat a portion of existing data is to be associated with a given groupand/or bucket, creating a classification that causes a portion ofexisting data to be associated with the given group and/or bucket,creating examples of data that are to be associated with the given groupand/or bucket without specifically referencing existing data, orcombinations thereof.

Additionally or alternatively, various embodiments contemplate that theset of data may comprise words, phrases, sentence fragments, sentences,documents, photos, images, DNA sequences, sounds, gestures, databases,language models, files, waves, mathematical patterns, equations, colors,tastes, touches, haptic feedback, temperatures, models, medicalhistories, test results, symptoms, disease states, drug treatments,behavioral patterns, handwriting patterns, languages, tomes, writingstyles, scents, smells, writing styles, human motion (gait, walkingpatterns, gestures), animal motions, plant motions, microbe motions,muscle motions (heart palpitations), voices, eyes, finger prints,identifications, or combinations thereof.

FIG. 7 is a flowchart of an illustrative process 700 of comparingclassification models. For example, at 702, a first model may becompared to a second model with respect to a portion of a data set.Various embodiments contemplate that the comparing may comprisecomparing test results from the first model and the second model of atest set of input data.

At 704, when the first model agrees with the second model, the firstmodel may be validated.

At 706, when the first model is different from the second model, aclarification question for a user to select may be generated. Variousembodiments contemplate that the clarification question may comprise aquestion asking a user to select an appropriate answer to an inputstatement.

At 708, when an indication is received from a user that the first modelis correct, the second model may be updated based at least in part onthe indication from the user. Additionally or alternatively, theindication may be used to set criteria when integrating the first and orsecond model into a third model, for example, a bucket model.

At 710, when an indication is received from a user that the second modelis correct, the first model may be updated based at least in part on theindication from the user. Additionally or alternatively, the indicationmay be used to set criteria when integrating the first and or secondmodel into a third model, for example, a bucket model.

Additionally or alternatively, various embodiments contemplate that thefirst model may comprise a symbolic language model and/or a statisticalmodel, while the second model may comprise a symbolic language and/or astatistical language model.

FIG. 8 is a flowchart of an illustrative process 800 of associating databased at least in part on a user's indication. For example, at 802, datamay be received. Various embodiments contemplate that the data may beformatted, unformatted, structured, unstructured, or combinationsthereof.

At 804, the data may be clustered based at least in part on a clusteringalgorithm to create clustered data comprising data associated with acluster and data not associated with a cluster.

At 806, the clustered data not associated with a cluster may beidentified.

At 808, an input from a user may be received. The input may indicatethat a first portion of the clustered data not associated with a clusteris meaningful data, a second portion of the clustered data notassociated with a cluster is superficial data, or a combination thereofVarious embodiments contemplate that the user may comprise a human, andadvisor, a quality controller, a proofer, a validator, or combinationsthereof.

Various embodiments contemplate that the indication that the firstportion is meaningful may comprise selecting the first portion,highlighting the first portion, underlining the first portion, checkingone or more boxes associated with the first portion, un-checking one ormore boxes associated with the first portion touching the first portion,speaking the first portion, typing the first portion, or a combinationthereof.

Additionally or alternatively, various embodiments contemplate that theindication that the second portion is superficial comprises selectingthe second portion, crossing out the second portion, highlighting thesecond portion, underlining the second portion, checking one or moreboxes associated with the second portion, un-checking one or more boxesassociated with the second portion touching the second portion, speakingthe second portion, typing the second portion, or a combination thereof.

At 810, a first weight factor may be associated with the first portionand a second weight factor associated with the second portion. Variousembodiments contemplate that the first weight factor is greater than thesecond weight factor. Additionally or alternatively, various embodimentscontemplate that the first weight factor is greater than the secondweight factor, and the second weight factor is zero.

At 812, the data may be clustered based at least in part on theclustering algorithm, the first weight factor, and second weight factor.

Various embodiments contemplate that the data may comprise words,phrases, sentence fragments, sentences, documents, photos, images, DNAsequences, sounds, gestures, databases, language models, files, waves,mathematical patterns, equations, colors, tastes, touches, hapticfeedback, temperatures, models, medical histories, test results,symptoms, disease states, drug treatments, behavioral patterns,handwriting patterns, languages, tomes, writing styles, scents, smells,writing styles, human motion (gait, walking patterns, gestures), animalmotions, plant motions, microbe motions, muscle motions (heartpalpitations), voices, eyes, finger prints, identifications, orcombinations thereof.

FIG. 9 is a flowchart of an illustrative process 900 of associating databased at least in part on a user's indication. For example, at 902, aset of data provisionally grouped into clusters may be received.

At 904, a representation of a portion the provisionally grouped data maybe displayed.

At 906, an indication may be received from a user that the portion ofthe provisionally grouped data belongs in a first group or an indicationfrom the user that the portion of the provisionally grouped data belongsin a second group. Various embodiments contemplate that the indicationmay based at least in part on a trigger of the user, an experience ofthe user, an understanding of the user, a recognition of the user, or acombination thereof 1. Various embodiments contemplate that theindication from a user may comprise an indication that the portion ofthe provisionally grouped data belongs in a subgroup of the first groupor second group, where, for example, the subgroup not the same as one ofthe clusters.

At 908, the set of data may be clustered based at least in part byemulating the user. Various embodiments contemplate emulating the useris based at least in part on the indication from the user. For example,the indication from the user may be extrapolated and applied toadditional data to associate portions of the additional data to anappropriate cluster.

FIG. 10 is a flowchart of an illustrative process 1000 of comparingclassification models. For example, at 1002, a first model may becompared to a second model. Various embodiments contemplate that thecomparing may comprise comparing test results from the first model andthe second model of a test set of input data.

At 1004, when the first model agrees with the second model, the firstmodel may be validated for use. Additionally or alternatively, variousembodiments contemplate that either or both of the models may bevalidated when both models agree. Various embodiments contemplate thatthe agreement of the first model with the second model may comprise afirst score associated with the first model and a second scoreassociated with the second model being within a threshold range.

At 1006, when the first model is different from the second model withina first threshold difference, a first clarification question for a userto select may be generated, and the first model may be updated based atleast in part on a selection of an answer to the first clarificationquestion. Various embodiments contemplate that the first clarificationquestion may comprise a question asking a user to select an appropriateanswer to an input statement.

At 1008, when the first model is different from the second model withina second threshold difference and without the first thresholddifference, a second clarification question for the user to select maybe generated, and the first model may be updated based at least in parton a selection of an answer to the second clarification question.Various embodiments contemplate that the second clarification questionmay comprise a question asking a user to select an appropriaterestatement of an input statement, the appropriate restatement of theinput being a leading and/or clarified restatement of the inputstatement.

Additionally or alternatively, various embodiments contemplate that thefirst model comprises a symbolic language model, and the second modelcomprises a statistical language model. Additionally or alternatively,various embodiments contemplate that the first and second modelscomprise symbolic languages. Additionally or alternatively, variousembodiments contemplate that the first and second models comprisestatistical models.

FIG. 11 is a flowchart of an illustrative process 1100 of comparingclassification models. For example, at 1102, a first model may becompared to a second model. Various embodiments contemplate that thecomparing may comprise comparing test results from the first model andthe second model of a test set of input data.

At 1104, the system may determine whether a difference exists betweenthe models. If a difference does not exist, then at 1106, the firstmodel may be validated for use. Additionally or alternatively, variousembodiments contemplate that either or both of the models may bevalidated when both models agree. Various embodiments contemplate thatthe agreement of the first model with the second model may comprise afirst score associated with the first model and a second scoreassociated with the second model being within a threshold range.

At 1104, if a difference does exist, then at 1108 the difference betweenthe models is compared to a threshold.

At 1108, if the difference is not beyond the threshold, then at 1110, afirst clarification question may be generated for a user to select.Various embodiments contemplate that the first clarification questionmay comprise a question asking a user to select an appropriate answer toan input statement.

At 1112, the first model may be updated based at least in part on aselection of an answer to the first clarification question.

At 1108, if the difference is beyond a threshold, then at 1114, a secondclarification question may be generated for the user to select. Variousembodiments contemplate that the second clarification question maycomprise a question asking a user to select an appropriate restatementof an input statement, the appropriate restatement of the input being aleading and/or clarified restatement of the input statement.

At 1116, the first model may be updated based at least in part on aselection of an answer to the second clarification question.

Additionally or alternatively, various embodiments contemplate that thefirst model comprises a symbolic language model, and the second modelcomprises a statistical language model. Additionally or alternatively,various embodiments contemplate that the first and second modelscomprise symbolic languages. Additionally or alternatively, variousembodiments contemplate that the first and second models comprisestatistical models.

FIG. 12 is a flowchart of an illustrative process 1200 where clustersare generated using data signatures. For example, at 1202, input datamay be selected. Various embodiments contemplate that the input data maybe formatted, partially formatted, unformatted, or combinations thereof.Additionally or alternatively, the input data may be structured,partially structured, unstructured, or combinations thereof.Additionally or alternatively, the input data may be filtered, partiallyfiltered, unfiltered, or combinations thereof.

At 1204, one or more data signatures may be generated for the selecteddata. For example, the data signatures may comprise signature strings.Various embodiments contemplate that the data signatures may be based atleast in part on one or more of units of data, input patterns of data,order and proximity of terms, or combinations thereof.

Various embodiments contemplate that the generating the one or more datasignatures may comprise several features. For example, at 1206, one ormore string representations of the selected data may be generated.

At 1208, one or more undesirable portions may be removed from the one ormore string representations based at least in part on the selected data,a language model, a domain, or a combination thereof. For example, stopwords may be removed from a string representation.

At 1210, one or more desirable portions may be added to the one or morestring representations based at least in part on the selected data, thelanguage model, the domain, or a combination thereof. For example,metaphones, bigrams, tirgrams, or others of words or phrases of the datamay be added to increase the effectiveness of the clustering.Additionally or alternatively, various embodiments contemplateleveraging mapping as well. For example, various specific terms may berelated to a more generalized term, where the more generalized term maybe substituted each time one of the various specific terms is found.

At 1212, one or more clusters may be generated based at least in part onthe one or more data signatures. Various embodiments contemplate thatconcepts, and in some cases, intents, may be identified based at leastin part on the generated clusters. Various embodiments contemplate thatthe one or more clusters may comprise structured data comprising one ormore cluster signatures comprising a string associated with an originalportion of selected data. Various embodiments contemplate that the oneor more clusters may further comprise a link to the original portion ofselected data. Various embodiments contemplate that linking to theoriginal portion of selected data may be beneficial for post processingand inspection. For example, it may be beneficial to review theunderlying original data when examining clusters.

At 1214, additional data may be selected. Various embodimentscontemplate that the additional data may be related or unrelated to theinput data selected at 1202. Additionally or alternatively the amount ofadditional data selected may be larger or smaller than the size of theinput data selected at 1202.

At 1216, one or more additional data signatures may be generated for theselected additional data.

At 1218, one or more additional clusters may be generated based at leastin part on the one or more additional data signatures, the one or moredata signatures, the one or more clusters, the one or more clustersignatures, or a combination thereof.

Various embodiments contemplate additional clustering approaches. Forexample, selected data may be clustered based at least in part on one ormore data signatures. Various embodiments contemplate that clusteringmay comprise distributing portions of the selected data to one or moreclustering nodes. Various embodiments contemplate that the portions ofthe selected data may be in the form of data signatures. Additionally oralternatively, various embodiments contemplate that the clustering mayfurther comprise receiving clustered data from the one or moreclustering nodes. For example, the clustered data may comprise a reduceddata set representative of the distributed selected data to the one ormore clustering nodes. Various embodiments contemplate that theclustered data may represent a statistical representation of theclustered data. For example, the reduced data set may comprise one ormore cluster signatures associated with a portion of the distributedselected data.

Additionally or alternatively, various embodiments contemplate that theclustering may further comprise distributing portions of the receivedclustered data to the one or more clustering nodes. Various embodimentscontemplate that the data distributed may further comprise portions ofselected data not previously clustered. Additionally or alternatively,various embodiments contemplate that the clustering may further comprisereceiving clustered data from the one or more clustering nodes.Additionally or alternatively, various embodiments contemplate that theclustering may further comprise repeating the distributing and receivinguntil a threshold is met, threshold comprising one or more of a numberof clusters created, a number of iterations performed, or a combinationthereof.

Additionally or alternatively, various embodiments contemplate receivingan indication from a user that a first portion of the clustered dataassociated with a first cluster is inaccurate, the indication comprisingan indication that a first portion of a unit of the selected data ismeaningful, and a second portion of the unit of the selected data issuperficial. A first weight may be assigned to the first portion.

Additionally or alternatively, various embodiments contemplatedistributing portions of the received clustered data with the firstweight to the one or more clustering nodes and receiving clustered datafrom the one or more clustering nodes. Additionally or alternatively,various embodiments contemplate repeating the distributing and receivinguntil a threshold is met, threshold comprising one or more of a numberof clusters created, a number of iterations performed, or a combinationthereof.

Additionally or alternatively, various embodiments contemplate receivingan indication from a user that a first portion of the clustered dataassociated with a first cluster is inaccurate, the indication comprisingaffirmatively associating the first portion of the clustered data asecond cluster. Various embodiments contemplate updating and/orrecreating one or more data signatures associated with the first clusterand one or more data signatures associated with the second cluster.Additionally or alternatively, various embodiments contemplate adjustingthe underlying data to capture correction of the association.

Various embodiments contemplate additional grouping and/or bucketingapproaches. For example, one or more buckets may be defined. Forexample, the one or more buckets may comprise one or more bucketpatterns based at least in part on one or more cluster patterns, inputdata patterns, or a combination thereof. Various embodiments contemplatethat the defining of one or more buckets may further comprise receivingan input data pattern from a user. The data pattern may be generated insitu by the user or selected from a database.

Various embodiments contemplate that the one or more buckets maycomprise a bucket hierarchy. For example, the bucket hierarchy maycomprise one or more parent buckets with one or more child bucketsassociated within a parent bucket of the one or more parent buckets.Additionally or alternatively, the bucket hierarchy may comprise one ormore buckets with one or more sub-buckets associated within a bucket ofthe one or more buckets where the bucket hierarchy may comprise one ormore sub-sub-buckets associated within a sub-bucket of the one or moresub-buckets.

Various embodiments contemplate selecting input data. Variousembodiments contemplate that the data may be formatted, partiallyformatted, unformatted, or combinations thereof. Additionally oralternatively, the data may be structured, partially structured,unstructured, or combinations thereof. Additionally or alternatively,the data may be filtered, partially filtered, unfiltered, orcombinations thereof.

Various embodiments contemplate defining one or more data signaturesbased at least in part on the selected input data.

Various embodiments contemplate associating a portion of the selectedinput data with the one or more buckets based at least in part oncomparing a data signature of the one or more data signatures to abucket pattern of the one or more bucket patterns.

Additionally or alternatively, various embodiments contemplategenerating a bucket model that may comprise an evaluation of the inputdata associated with a matched bucket. For example, the bucket model maycomprise a statistical model representing an accuracy of the input dataassociated with the matched bucket, the statistical model based at leastin part on bucket patterns, input data patterns, or combinationsthereof.

Additionally or alternatively, various embodiments contemplatesuggesting a bucket for an unassigned input data based at least in parton the bucket model.

Various embodiments contemplate additional clustering, grouping, and/orbucketing approaches. Various embodiments contemplate receiving arequest to generate buckets.

Additionally or alternatively, various embodiments contemplategenerating buckets based at least in part on one or more bucket patternsbased at least in part on one or more cluster patterns, for example,cluster signatures, input data patterns, or a combination thereof.

Additionally or alternatively, various embodiments contemplate assigningselected input data to the buckets based at least in part on the one ormore bucket patterns, input data patterns, or combinations thereof.

Additionally or alternatively, various embodiments contemplatedisplaying, on a display, one or more views comprising and unassignedlist view, an auto-cluster view, a suggested buckets view, orcombinations thereof.

Additionally or alternatively, various embodiments contemplatedisplaying, on a display, a graphical representation indicating arelative size of a bucket with respect to another bucket of the buckets.For example, the display may take the form of a heat map, a buckethierarchy, or combinations thereof, among others.

Additionally or alternatively, various embodiments contemplategenerating a bucket model based at least in part on a statistical modelrepresenting an accuracy of the selected input data associated with anassigned bucket, the statistical model based at least in part on bucketpatterns, input data patterns, or combinations thereof.

Additionally or alternatively, various embodiments contemplatedisplaying, on a display, bucket accuracy indicators, the bucketaccuracy indicators comprising a best match, a best match to anotherbucket in a bucket hierarchy, a lack of a best match, no match, or acombination thereof.

Additionally or alternatively, various embodiments contemplate receivingan indication from a user that a first input data pattern associatedwith a first bucket should be associated with a second bucket.Additionally or alternatively, various embodiments contemplate updatingone or more bucket patterns associated with the first bucket and one ormore bucket patterns associated with the second bucket.

Additionally or alternatively, various embodiments contemplate testingthe bucket model with example test input data.

Illustrative Features and Interfaces

Various embodiments contemplate allowing users to analyze large amountsof data. For example, a user, in a first instance, may readily andrapidly determine what data is alike and what data is different withrespect to a first set of criteria or first view point. Additionally,the user, in a second instance, may readily and rapidly determine whatdata is alike and what data is different with respect to a second set ofcriteria or second view point. In these examples, the user may use thesame data in the first and second instances, or may use subsets of thedata in each or either instance.

For example, various embodiments contemplate helping the user tounderstand how a set of inputs relate to each other. Various embodimentscontemplate grouping certain inputs into groups, for example, buckets,of similar characteristics. For example, a set of natural languageinputs may be grouped into buckets of similar intents.

Various embodiments contemplate allowing a user to view and/or analyzedata in an aggregate form. While data may still be analyzed one by onein various embodiments, viewing and/or analyzing the data in anaggregated form may provide additional efficiency in analyzing and/orunderstanding the data. For example, this may allow a user to approachthe data and identify any problem areas represented by the data from aholistic approach and may further allow a strategic approach to refineor resolve the identified problems. For example, in a natural languagesetting, a user analyzing a large dataset of conversations from ahelpline call or chat may holistically identify problem areas of theunderlying service and allow the user to strategically address thoseareas identified, for example, by addressing the most frequent problemsfirst.

Additionally or alternatively, various embodiments contemplate providinggroupings based on recommended groupings of input data based in part onclustering methods, for example, agglomerative clustering; providinggroupings based on human emulating grouping methods, for example,leveraging user input providing one or more example groupings, orcombinations thereof.

Various embodiments contemplate providing various structures toaccommodate disparate datasets. For example, a first dataset may berelated to a first customer while a second data set may be related to asecond customer. Additionally or alternatively, a third dataset maycontain a first type of data, for example, natural language data, whilea fourth dataset may contain a second type of data, for example, video.

Various embodiments contemplate data may include, but is not limited to,the set of data comprises words, phrases, sentence fragments, sentences,documents, photos, images, DNA sequences, sounds, gestures, databases,language models, files, waves, mathematical patterns, equations, colors,tastes, touches, haptic feedback, temperatures, models, medicalhistories, test results, symptoms, disease states, drug treatments,behavioral patterns, handwriting patterns, languages, tomes, writingstyles, scents, smells, writing styles, human motion (gait, walkingpatterns, gestures), animal motions, plant motions, microbe motions,muscle motions (heart palpitations), voices, eyes, finger prints,identifications, or combinations thereof.

Additionally or alternatively, various embodiments contemplate providingcontrol features to allow or prevent accessing various datasets. Forexample, a first user may have permissions to access a first and secondcustomer's datasets, but not a third customer's dataset, while a seconduser may have permission to access the second customer's dataset only.

Various embodiments contemplate importing various types of data. Forexample, FIG. 13A shows an example of data 1300 in the form of sentencesto be imported.

Additionally or alternatively, various embodiments contemplate importingdata in various forms. For example, the data to be imported may bestructured, unstructured, partially structured, or combinations thereof.For example, a dataset may comprise multiple pieces of data related toeach other. For example, a spreadsheet may comprise three columns ofdata where each row may not be in any particular order, but within eachrow, the column data may be related. Additionally or alternatively, thedata may have some grouping information included. Continuing with thepreceding example of spreadsheet data, the data may specify that thefirst 10 rows are grouped together, while rows 11, 15, and 20-32 aregrouped together. Additionally or alternatively, the data may have somehierarchal information included. Continuing with the preceding exampleof grouped spreadsheet data, the data may specify that rows 4-6 are asubset group of the group comprising rows 1-3 and 7-10, as well as rows35-56 are a subset group of the group comprising rows 11, 15, and 20-32.

Various embodiments contemplate importing FPML data while preserving orleveraging information contained in the FPML data.

Additionally or alternatively, certain data may be imported while otheris not. For example, only certain data may be imported while other datais not. For example, if importing from a spreadsheet, only columns A, B,and D or imported. Additionally or alternatively, filters may be appliedto limit importation. For example, a filter may be applied to excludeunits from importation. Additionally or alternatively, a filter may beapplied to only import units that match a designated pattern.

Various embodiments contemplate providing various views of the data. Forexample, an Unassigned List View where inputs in a dataset that have notbeen grouped and/or bucketed are displayed; an Auto-Cluster View whereinputs in the dataset may be grouped by key words and/or ideas in theset are displayed; a Suggested Buckets View where inputs in the datasetmay be grouped by suggested bucket based on a classifier model; a ListSearch Results where the last search that the user performed isdisplayed; a Pattern Search Results where the last pattern that the userran is displayed.

Various embodiments contemplate applying filters to the displayed data.For example, a filter may be created by a user based on a user'scriteria. For example, a user may set multiple criteria in a singlefilter. Additionally or alternatively, various embodiments contemplateapplying one or more filters to vary levels of data aggregation. Forexample, a filter may be applied to the dataset, for example all of theimported data; a subset of the dataset, for example the data to begrouped, metadata associated with the data to be grouped, orcombinations thereof; an aggregation of the data, for example, acrossthe groups and/or buckets. For example, a filter may be applied tosentence data in a natural language setting. For example, if a filter isset to contain a specific word, for example, “Spokane” then datacontaining the word would be displayed. Additionally or alternatively, afilter may be applied to data within a group and/or bucket. Continuingthe preceding example, the filter of “Spokane” may be applied to thegroup of data classified as “unassigned” inputs, where data containingthe word “Spokane” and classified as “unassigned” would be displayed.Additionally or alternatively, the filter of “Spokane” could be appliedto a group and/or bucket designated as “Location” where data containingthe word “Spokane” in the group and/or bucket designated as “Location”would be displayed. Additionally or alternatively, a filter may beapplied to the group and/or bucket designations. For example, a filterset to “Spokane” would cause buckets with the term in the name to bedisplayed. For example, “Spokane Valley”, “Spokane Area”, “SpokaneAirport”, etc.

Additionally or alternatively, various embodiments contemplate returningsearch results based on a search. Various embodiments contemplateproviding simple keyword searches as well as formatted searches ofmultiple terms that may have an order and/or proximity defined.

Illustrative Clustering

Various embodiments contemplate clustering a set of inputs based onsimilarities. For example, a set of inputs may be clustered according tovarious algorithms. Various embodiments contemplate that the clustereddata may generate groups and/or buckets. Additionally or alternatively,the clustered data may provide useful insights to a user as to thestructure and composition of the data. Various embodiments contemplateusing vocabulary terms to generalize and/or specify various potentialinputs. Additionally or alternatively, concepts, types, and/or otherfeatures may be used to enhance the effectiveness of the clustering.Additionally or alternatively, various embodiments contemplate removingand/or ignoring certain features when clustering. For example, in anatural language setting, some words may be used frequently and are nothelpful in grouping the data. For example, the term “the” may not behelpful and may be ignored. Additionally or alternatively, in a naturallanguage setting dealing with a specific subject for example, anorganization, the organization's name may not be helpful in determininguseful groupings and may be ignored.

Various embodiments contemplate clustering a set of inputs, a subset ofinputs, or combinations thereof. For example, a clustering procedure maybe applied to all of the inputs loaded. Additionally or alternatively,the clustering procedure may be applied to a subset of the inputsloaded. For example, the clustering procedure might be applied tometadata associated with the loaded inputs, the sentence data of theloaded inputs, an intent associated with the loaded inputs, a conceptassociated with the loaded inputs, or combinations thereof. Additionallyor alternatively, the clustering procedure may be applied to a categoryof data, for example data contained in a previously designated groupand/or bucket, data that has not been designated a group and/or bucket,for example “unassigned” data, or combinations thereof.

Additionally or alternatively, various embodiments contemplate creatingclusters with a hierarchy. For example, a clustering procedure mayproduce a single level of clusters. However, a clustering procedure maybe configured to produce clusters with sub-clusters.

Various embodiments contemplate the level of clustering. For example,various criteria may be used to determine when the clustering procedurewill end. For example, various embodiments contemplate that a maximumnumber of inputs in a given cluster may be set. For example, a clustermember maximum threshold may be set to 100. When a cluster reaches thecluster member maximum during the clustering procedure, the clusteringprocedure ends and returns the resulting clusters. Additionally oralternatively, a minimum number of clusters may be set. For example,using an agglomerative clustering method, a large number of clustersexist, where as the clustering procedure continues and data is clusteredwith other data, the total number of clusters is reduced until theminimum number of cluster threshold is reached. Various embodimentscontemplate that this may reduce over clustering and/or oversimplification of the data.

Various embodiments contemplate various clustering approaches andtechniques. For example, hierarchical clustering may be used to discoverfeatures of data. Various embodiments contemplate using agglomerative(hierarchical) clustering. Various embodiments contemplate that abenefit of this approach may allow the clustering procedure to performat near linear time complexity. Various embodiments contemplate thatthis may be a material improvement over both the O(n3) time complexityof the naive algorithm and the O(n2) complexity of other heap-based andaverage distance agglomerative methods. Various embodiments contemplatethat this may allow for processing large data sets, for example largetext corpora.

Hierarchical clustering may be use as a part of algorithms that use anordered tree of objects to process. These algorithms may be used when aseries of unconnected objects with no explicit ordering is evaluated. Agoal of hierarchical clustering may be to generate a tree of nestedclusters that links the data according to some distance function(sometimes known as a dissimilarity function). Algorithms usinghierarchical data can be used in bioinformatics, image processing,computational geometry, and computational linguistics to name a fewareas.

In general, hierarchical clustering may use a monotonic similarityfunction that can be applied to each pair of clusters to produce ameasure of the similarity of the two clusters. typically the function isone of the following types:

-   -   a. Single link—Cluster similarity is the similarity of the most        similar members of each cluster.    -   b. Complete link—Cluster similarity is the similarity of the        least similar members of each cluster.    -   c. Group-average—Cluster similarity is the average similarity        between members of the two clusters.

Often, hierarchical clustering algorithms come primarily in two forms:top-down and bottom-up. Essentially these algorithms generate the sameresult but through different methods.

For example, top-down clustering, often called divisive clustering,often starts by adding all of the data points to a single cluster andthen dividing the cluster by looking for internal clusters with maximalseparation. Then the sub-clusters are split to form new clusters and thealgorithm continues until the sub-clusters contain only one data point.

Additionally or alternatively, bottom-up clustering, also known asagglomerative clustering often starts by making each data point into itsown cluster. These separate clusters may be joined by finding the mostsimilar sub-clusters and joining them into higher level clusters. In thecanonical algorithm, the process continues until all the data is in onecluster. In practice, clustering may be thresholded so that clustersthat are “far apart” are not joined. Often the result then will be anumber of trees that are rooted in different top-level clusters.

Often, the naive agglomerative clustering algorithm is simple to codebut has O(n3) time complexity, often making it less suitable forrealistic data sets in the text processing realm. Additionally, thereare some simple techniques for coding an O(n2) time complexityimplementation.

In general agglomerative methods use a similar mechanism, for example, asimilarity test. Similarity tests can take many forms, but they oftenprovide a way of measuring how similar different cluster are to eachother. The similarity measure can be thought of as an inverse distance.For example, one valid similarity measure is an inverse Euclidiandistance:

${s( {a,b} )} = \frac{1}{1 + {d( {a,b} )}}$

where d(a, b) is the L2 distance between clusters a and b.

The flowing is an illustrative algorithm showing an example of a localorder agglomerative clustering.

1: procedure CLUSTER(data)

2: Clusters←{for each datum in data}

3: A←Clusters: Select(Any)

4: B←Clusters: Select(MostSimilarTo;A)

5: while |Clusters|>1 do

6: C←Clusters: Select(MostSimilarTo;B)

7: if A=B then

8: Clusters.Remove(A)

9: Clusters.Remove(B)

10: A←Cluster.New(A,B)

11: Clusters.Add(A)

12: B←Clusters: Select(MostSimilarTo,A)

13: else

14: A←B

15: B←C

A fast bottom-up clustering using local ordering may be used inclustering various types of data. For example, this algorithm andcomparative results may be used in the domain of rendering as well asthe processing of text, image, sound, etc. Often, local orderagglomerative clustering may provide a method for building theclustering implementation with a time complexity slightly greater thanO(n).

Various embodiments contemplate displaying the clustered data. Forexample, data that has been organized by similarity, for example,similar language, may be displayed to communicate the volume of inputsin each cluster. For example, the clustered inputs may be classified ashigh, medium, and low volume clusters, where the size of the cluster mayrepresent the volume of inputs in that cluster. Various embodimentscontemplate labeling a cluster with the primary features, for example,terms, that the data are clustered around.

FIG. 13B shows an illustrative display 1302 of clustered data.

Additionally or alternatively, filters may be applied to the clustersand/or clustered data. For example, a filter may be applied to the inputdata that will be clustered. This, for example, may limit which data isclustered influencing the resulting clusters. Additionally oralternatively, the filter may be applied to the data already clusteredlimiting what data is displayed, but not necessarily affecting theunderlying clusters.

FIG. 14 shows an example view 1400 of a filter being applied toclustered data.

Various embodiments contemplate leveraging mappings. For example, adataset may contain elements that on the surface appear to be disparate,but for the purposes of a given situation may be considered as a singleelement. As such, when one or more of the disparate features appears,for clustering and/or grouping procedures, a replacement feature may besubstituted. For example, in a natural language setting directed to amedical application, terms such as Ritalin, Prozac, Xanax, insulin,aspirin, may be mapped to the term “medicine.” This may allow datadirected to the concept of medicine to be grouped together more readily.

Illustrative Bucket Creation

Various embodiments contemplate that buckets may be containers that maybe used to group inputs that share selected features. For example, in anatural language environment, an intent may be a selected feature that agroup of inputs share. Various embodiments contemplate grouping inputsin a variety of ways. For example, the buckets may be manually created,imported, or a combination thereof. For example, a bucket may be given adescriptive name and may also include comments. Various embodimentscontemplate that buckets may be searched, filtered, and/or displayedbased at least in part on the bucket name and/or comments.

Additionally or alternatively, sub-buckets may be created. For example,each bucket may have one or more children buckets. A possible benefit isthat it allows organization of the buckets by topic area.

Various embodiments contemplate importing buckets from a list ofbuckets, and bucket comments from a database, from a Functional PresenceMarkup Language (FPML) file. Various embodiments contemplate that anintent of each unit, if present, may be imported into the bucket'scomments, and the test questions of each unit may be imported as well.

Various embodiments contemplate organizing the buckets manually,automatically, or combinations thereof.

Various embodiments contemplate that tags may be associated withbuckets. Various embodiments contemplate that tags may provide forincreased searching and/or organizing efficiency and efficacy.

Various embodiments contemplate searching the buckets by part of abucket name, one or more bucket tags, or combinations thereof.

FIG. 15A shows an illustrative bucket summary 1500. For example, columnA shows the Bucket name; column B shows the total inputs in bucket;column C shows a count of inputs in bucket that are also the “bestmatch” bucket from a statistical model; column D shows a percentage (%)of inputs in the bucket which are also a “best match” from thestatistical model; column E shows a count of inputs in the bucket thatare not a best match, but matched a bucket in the same routing group;column F shows a percentage (%) of inputs in bucket that are not a bestmatch, but matched a bucket in the same routing group; column G shows acount of inputs in bucket that are not a best match, and did not match abucket in the same routing group (per the statistical model); and columnH shows a percentage (%) of inputs in bucket that are not a best match,and did not match a bucket in the same routing group (per thestatistical model).

FIG. 15B shows a graph view of the buckets 1502. For example, variousembodiments contemplate viewing the data in a graph view. Variousembodiments contemplate allowing views of the buckets in a mannersimilar to the cluster view. Graph view may organize your buckets inhigh, medium, and low volume groups according to the number of inputs ineach bucket. Each “cluster” in a group may be labeled with the bucketname, and may contain the inputs within that bucket.

Illustrative Bucket Population

Various embodiments contemplate various ways of populating a bucket. Forexample, when viewing inputs in an unassigned list view, a bucket view,or a cluster view, one or more of the inputs may be selected and movedto a selected bucket.

Additionally or alternatively, various patterns may be identified and orassigned to a bucket. For example, language that represents the keyideas or “intent” of each input can be flagged. The combination of wordsthat represent the intent for an input may be referred to as a“pattern.” These patterns may be helpful as language models are builtwithin the system.

FIG. 16A shows an example 1600 of language being selected from an input.Various embodiments contemplate various methods of indicating animportance. For example, the selected features may be selected byclicking, highlighting, among other approaches. Additionally oralternatively, selected features may be shown as being selected, forexample, by a box.

FIG. 16B shows an illustrative example of a representation 1602 of apattern created from the indications of FIG. 16A.

Various embodiments contemplate allowing for searches of the buckets,the data, clusters, or other structures with patterns. For example,after associating patterns with a bucket, those patterns may be used tofind inputs that match that pattern. When looking for inputs that matcha pattern, the system may search both bucketed and unbucketed inputs.The results of the search may indicate whether the matching input iscurrently in a bucket, or unbucketed.

FIG. 17A shows an illustrative example of a representation 1700 ofvarious patterns that may be used to search various structures of thesystem, for example, buckets.

FIG. 17B shows an illustrative view 1702 of search data returned basedon the patterns shown in FIG. 17A. Various embodiments contemplate thatthe returned inputs may be classified and/or grouped by the currentbuckets.

Various embodiments contemplate using the pattern approach to groupand/or bucketize input data. For example, a pattern model may begenerated and run against the input data.

Various models contemplate building a classifier model that may be usedto predict a bucket for inputs of a dataset. For example, the classifiermodel may be generated based at least in part on a portion of input databeing assigned to appropriate buckets. Various embodiments contemplatethat as the number of inputs in the buckets increases, the classifiermodel's suggestions will improve.

Various embodiments contemplate that patterns may be integrated with theclassifier model to further strengthen the model.

Various embodiments contemplate using a subset of buckets whengenerating a model. For example, there may be buckets that a user wouldlike to exclude from a model. For example, a user may designate an“ignore these inputs” buckets for various reasons. If a user decides toexclude one or more buckets a model may be generated without thespecified one or more buckets.

Various embodiments contemplate viewing the results of the classifiermodel in various ways. For example, a best bucket match, a bucket piechart, suggested buckets, and/or a table view may be available.

For example, the best bucket match view may provide metadata that iscreated for some or all inputs. If a selected statistical model matchesthe input to an existing bucket, the bucket may be identified in view.Various embodiments contemplate that a meaningful match may or may notbe returned for every input.

Various embodiments contemplate a bucket pie chart view that may providea bucket pie chart created for each bucket included in the classifiermodel. The pie chart may allow visualization the some or all offollowing:

-   -   a. Green: Inputs where current bucket is also the statistical        best match    -   b. Yellow: Inputs where current bucket is NOT the statistical        best match, but the best match shares the same parent with the        current bucket    -   c. Red: Inputs where current bucket is NOT the statistical best        match, and the best match DOES NOT share the same parent with        the current bucket OR no match was returned

Various embodiments contemplate a suggested buckets view whereunassigned inputs may be grouped by the best bucket column value in aview similar to the auto-cluster view.

Various embodiments contemplate a table view where details about thetotal number of inputs in each bucket, and a breakdown betweengreen/yellow/red categories may be shown. A similar indication strategymay be used as discussed with respect to the bucket pie chart view.

FIG. 18A shows an illustrative example of a best bucket match view 1800.For example, the first column indicates the input data, the secondcolumn indicates a best bucket match suggestion, while the third columnshows a confidence score. Various embodiments contemplate that aconfidence score may be normalized to range between 0 and 1 where alarger number indicates a higher confidence of a match.

FIG. 18B shows an example of a bucket pie chart 1802. For example, theCats bucket has a solid green circle indicating that the 11 inputs ofthe bucket are a best match for the cats bucket. Similarly, the Hamstersbucket indicates the 6 inputs are best matched to the bucket. However,the Dogs bucket shows that a portion of the circle is red indicatingthat at least some of the inputs are not the best statistical match forthe dogs bucket. The size of the red portion may indicate the percent ofthe inputs that are not the best match for the bucket.

FIG. 19 shows an example of a suggested bucket view 1900. Variousembodiments contemplate that a click on a bucket area in the graph whilein suggested buckets view, that bucket may now be highlighted and may bebrought to focus in the left-hand pane, and the suggested bucket may beopened in the graph view so the classified inputs may be viewed.

FIG. 20 shows an example of a table view 2000.

Single or multiple classifiers may be run in various embodiments. Forexample, multiple classifiers may be run where multiple results may bedisplayed at the same time.

FIG. 21 shows an example view 2100 of results from multiple classifiers.For example, row 2102 shows an example where at least one of themultiple classifiers did not completely agree on a designation. Forexample the Alaska Classifier, Generic Airlines, and United Airlinesclassifiers had a relative high confidence in each classification,however, the Charter classifier had a relatively lower confidence.

Concordancer Model

Various embodiments contemplate classifying inputs by the language inthe sentences. For example, the data may be examined on a word, term,phrase, sentence, document, or other basis. For example, a set of termsmay be selected, and a breakdown by volume of terms in your data set maybe returned.

FIG. 22 shows an illustrative view 2200 of a node of the previouslydiscussed breakdown of the data. Various embodiments contemplatedisplaying groupings of the main term, and any related terms thatcontain the same sort of language around them. For example, in the“Medicare” node, entries for “Medicare Advantage,” “Medicare AdvantagePlan,” and others also appear. Various embodiments contemplate that thedisplayed data may also be used to populate a bucket. Variousembodiments contemplate that a search may be performed for a specificfeature or term where a similar display of results may be returned.

Testing

Once a model is created, preliminary testing may be performed to checkfor inputs may need to be added or corrected.

FIG. 23 shows an example testing environment 2300. For example, aninterface may appear where inputs may be tested. For example a window2302 may be accessed to enter test data 2304 and 2308, where a set ofcandidate buckets may be suggested with a relative confidence 2306 and2310. Various embodiments contemplate that the confidence may be basedat least in part on a statistical model.

Illustrative Patterns

Various embodiments contemplate application to a wide variety of data.For example, several of the example discussed in this disclose aredirected to natural language applications. However, it is understood byone of ordinary skill in the art that the systems and methods discussedherein are readily available for application to other applications wherepatterns exist.

FIGS. 24A-B show two examples where the clustering and/or grouping orbucketizing may be effective. For example, FIG. 24A shows a finger print2400 where various markers 2402 are present. For example, finger printsmay contain whorls, loops, arches, branches, etc. that may be groupedand characterized on a large scale.

FIG. 24B shows an example of a retina 2404 with where various markers2406 are present. Additional example include but are not limited toretina patterns; DNA sequencing patterns, finger prints, facial featuresincluding relative sizes and spacing, body features including relativesizes and spacing of joints, limbs, among other anatomical traits,illness symptoms.

Additionally or alternatively, various embodiments contemplate that thedata may comprise words, phrases, sentence fragments, sentences,documents, photos, images, sounds, gestures, databases, language models,files, waves, mathematical patterns, equations, colors, tastes, touches,haptic feedback, temperatures, models, medical histories, test results,symptoms, disease states, drug treatments, behavioral patterns,handwriting patterns, languages, tomes, writing styles, scents, smells,writing styles, human motion (gait, walking patterns, gestures), animalmotions, plant motions, microbe motions, muscle motions (heartpalpitations), voices, identifications, or combinations thereof.

Illustrative Integration

As discussed above, the power to recognize similarities anddissimilarities in patterns in speech, sound, audio, among other typesof data may be beneficial in many industries. For example, the systemsand processes discussed herein are may be integrated into variousaspects of peoples' lives. For example, virtual assistants andartificial intelligence systems may be a deeply integrated with variousaspects of the present system and processes. For example, U.S. patentapplication Ser. No. 14/293,529 filed on Jun. 2, 2014 discussesapplications and uses of virtual assistants among other features. Theentire disclosure is hereby incorporated by reference in its entirety.

CONCLUSION

The subject matter described above can be implemented in hardware,software, or in both hardware and software. Although implementationshave been described in language specific to structural features and/ormethodological acts, it is to be understood that the subject matterdefined in the appended claims is not necessarily limited to thespecific features or acts described above. Rather, the specific featuresand acts are disclosed as example forms of implementing the claims. Forexample, the methodological acts need not be performed in the order orcombinations described herein, and may be performed in any combinationof one or more acts.

What is claimed is:
 1. A non-transitory computer-readable storage mediastoring computer-readable instructions that, when executed by aprocessor of a system, cause the system to: generate a firstclassification model based on a first indication that a first portion ofa first data set is associated with a first bucket and a secondclassification model based on a second indication that the first portionof the first data set is associated with a second bucket using datacomprising structured data, unstructured data, and partially structureddata; compare, using a comparator, (1) a first score using test resultsfrom the first classification model based on a data set of naturallanguage inputs from conversations of calls or chats and (2) a secondscore using test results from the second classification model based onthe data set of natural language inputs from the conversations of callsor chats; when the first score agrees with the second score within athreshold range, validate the first classification model; when the firstscore is different from the second score with respect to the thresholdrange, display, on a display of a user device, a clarification questionfor a user; when an indication is received from the user, in response tothe clarification question, that the first classification model iscorrect, update the second classification model based on the indication;and when an indication is received from the user, in response to theclarification question, that the second classification model is correct,update the first classification model based on the indication.
 2. Thenon-transitory computer-readable storage media of claim 1, wherein thefirst classification model comprises a symbolic language model; and thesecond classification model comprises a statistical language model. 3.The non-transitory computer-readable storage media of claim 1, whereinthe clarification question comprises a question asking the user toselect an appropriate answer to an input statement.
 4. Thenon-transitory computer-readable storage media of claim 1, wherein thedata set comprises disparate types of data.
 5. The non-transitorycomputer-readable storage media of claim 1, wherein the data setcomprises imported data.
 6. The non-transitory computer-readable storagemedia of claim 1, wherein the data set comprises markup language data.7. A non-transitory computer-readable storage media storingcomputer-readable instructions that, when executed by a processor of asystem, cause the system to: generate a first classification model basedon a first indication that a first portion of a first data set isassociated with a first bucket and a second classification model basedon a second indication that the first portion of the first data set isassociated with a second bucket using data comprising structured data,unstructured data, and partially structured data; compare, by acomparator, (1) a first score using test results from the firstclassification model based on a data set of natural language inputs fromconversations of calls or chats and (2) a second score using testresults from the second classification model based on the data set ofnatural language inputs from the conversations of calls or chats; whenthe first score agrees with the second score within a threshold range,validate the first classification model; when the first score isdifferent from the second score within a first threshold difference,display, on a display of a user device, a first clarification questionfor a user, and update the first classification model based on an answerto the first clarification question; and when the first score isdifferent from the second score within a second threshold difference andoutside of the first threshold difference, display on a display of theuser device, a second clarification question for the user, and updatethe first classification model based on an answer to the secondclarification question.
 8. The non-transitory computer-readable storagemedia of claim 7, wherein the first classification model comprises asymbolic language model; and the second classification model comprises astatistical language model.
 9. The non-transitory computer-readablestorage media of claim 7, wherein the first clarification questioncomprises a question asking the user to select an appropriate answer toan input statement.
 10. The non-transitory computer-readable storagemedia of claim 7, wherein the second clarification question comprises aquestion asking the user to select an appropriate restatement of aninput statement, the appropriate restatement of the input being aleading restatement of the input statement.
 11. The non-transitorycomputer-readable storage media of claim 7, wherein the data setcomprises disparate types of data.
 12. The non-transitorycomputer-readable storage media of claim 7, wherein the data setcomprises imported data.
 13. The non-transitory computer-readablestorage media of claim 7, wherein the data set comprises markup languagedata.
 14. A system comprising: one or more processors; and a memorycommunicably coupled to the one or more processors and storinginstructions that when executed by the one or more processors cause thesystem to: generate a first classification model based on a firstindication that a first portion of a first data set is associated with afirst bucket and a second classification model based on a secondindication that the first portion of the first data set is associatedwith a second bucket using data comprising structured data, unstructureddata, and partially structured data; compare, using a comparator, (1) afirst score using test results from the first classification model basedon a data set of natural language inputs from conversations of calls orchats and (2) a second score using test results from the secondclassification model based on the data set of natural language inputsfrom the conversations of calls or chats; when the first score agreeswith the second score within a threshold range, validate, by the one ormore processors, the first classification model; when the first score isdifferent from the second score with respect to the threshold range,display, on a display of a user device, a clarification question for auser; when an indication is received from the user, in response to theclarification question, that the first classification model is correct,update the second classification model based on the indication; and whenan indication is received from the user, in response to theclarification question, that the second classification model is correct,update the first classification model based on the indication.
 15. Thesystem of claim 14, wherein the first classification model comprises asymbolic language model; and the second classification model comprises astatistical language model.
 16. The system of claim 14, wherein theclarification question comprises a question asking the user to select anappropriate answer to an input statement.
 17. A system comprising: oneor more processors; and a memory communicably coupled to the one or moreprocessors and storing instructions that when executed by the one ormore processors cause the system to: generate a first classificationmodel based on a first indication that a first portion of a first dataset is associated with a first bucket and a second classification modelbased on a second indication that the first portion of the first dataset is associated with a second bucket using data comprising structureddata, unstructured data, and partially structured data; compare, by acomparator, (1) a first score using test results from the firstclassification model based on a data set of natural language inputs fromconversations of calls or chats and (2) a second score using testresults from the second classification model based on the data set ofnatural language inputs from the conversations of calls or chats; whenthe first score agrees with the second score within a threshold range,validate, by the one or more processors, the first classification model;when the first score is different from the second score within a firstthreshold difference, display, on a display of a user device, a firstclarification question for a user, and update the first classificationmodel based on an answer to the first clarification question; and whenthe first score is different from the second score within a secondthreshold difference and outside of the first threshold difference,display on a display of the user device, a second clarification questionfor the user, and update the first classification model based on ananswer to the second clarification question.
 18. The system of claim 17,wherein the first classification model comprises a symbolic languagemodel; and the second classification model comprises a statisticallanguage model.
 19. The system of claim 17, wherein the firstclarification question comprises a question asking a user to select anappropriate answer to an input statement.
 20. The system of claim 17,wherein the second clarification question comprises a question asking auser to select an appropriate restatement of an input statement, theappropriate restatement of the input being a leading restatement of theinput statement.